Resolved -
This incident has been resolved.
Apr 3, 09:02 CEST
Investigating -
Dear Customer,
We are currently investigating a technical issue that may affect direct campaign insertion regulation and forecast figures for US adserving clients. The incident started at Apr 2nd, 2025, 11:00 AM). Our teams are actively working on identifying the root cause and restoring normal service as quickly as possible.
We will provide more details as soon as we have additional information. Thank you for your patience and understanding.
Resolved -
This incident has been resolved.
Apr 1, 18:26 CEST
Investigating -
Dear customer,
You may experience a decrease of bids for campaigns created in the Activation module in Maestro since 01/04 11:30am UTC. As the issue comes from a US data center, inventory coming from the US and other countries in the Americas is the most affected.
Our technical teams are investigating the root cause.
Resolved -
This incident has been resolved. Sorry for the inconvenience.
Mar 31, 12:03 CEST
Identified -
Dear customer,
We are currently investigating a technical issue affecting the EMP and Maestro interfaces. Our teams are actively working on identifying the root cause and restoring normal service as quickly as possible.
Resolved -
Dear customer You may have experienced issues to access RTB pages in EMP, and the platform Maestro, on the 27th march between 4pm and 12am UTC. The incident is now solved. We apologize for the inconvenience
Mar 27, 16:00 CET
Resolved -
This incident has been resolved.
Mar 27, 09:47 CET
Monitoring -
Dear Customer, Due to an incident, Instant Insights may show inaccurate statistics : - RTB short term datas unreliable from 10AM to 11AM 26/03 (UTC) The recovery is in progress. We appreciate your patience and understanding and are sorry for the inconvenience. #1240
Mar 26, 11:58 CET
Resolved -
This incident has been resolved.
Mar 25, 14:43 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 19, 11:04 CET
Update -
We are continuing to work on a fix for this issue.
Mar 19, 08:36 CET
Identified -
The Activation Module encounters a partial outage on EU. You may experience a decrease of bid requests since 03/16 3.00pm UTC. Our technical teams are investigating the root cause. We are very sorry for the inconvenience.