Update - A fix has been implemented for both EMP and EBC, we are continuing to monitor for any further issues
Jun 26, 2024 - 12:10 CEST
Update - A fix has been implemented for EMP and we are monitoring the results.
EBC is still under fixing.

Jun 26, 2024 - 12:00 CEST
Monitoring - A fix has been implemented for EMP and we are monitoring the results.
EBC is still under fixing.

Jun 26, 2024 - 11:55 CEST
Investigating - Dear Customer,
Inventory Insight, Instant Insight and Instant Report Builder are currently unavailable on both EMP and EBC
We are working actively to resolve the issue.
We appreciate your patience and understanding and are sorry for the inconvenience.

#inc-992

Jun 26, 2024 - 11:33 CEST

About This Site

Welcome to Equativ's Status Page

EMP UI Operational
90 days ago
100.0 % uptime
Today
Onlining Operational
90 days ago
99.98 % uptime
Today
Delivery US Operational
90 days ago
100.0 % uptime
Today
Delivery EMEA / APAC Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
99.91 % uptime
Today
Forecast Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 26, 2024
Resolved - This incident has been resolved.
Jun 26, 08:08 CEST
Update - Dear Customer,
Instant Insights and Instant Report Builder are currently unavailable on EMP. You will be unable to view data on Instant Insights, create and view reports on IRB.
Please also note the legacy reporting API is not affected while the new reporting API is.
We are actively working on a resolution.
We appreciate your patience and understanding.

Jun 26, 07:13 CEST
Investigating - Dear Customer,
Instant Insights and Instant Report Builder are currently unavailable on EMP.
We are actively working on a resolution,
We appreciate your patience and understanding.

Jun 26, 06:37 CEST
Jun 25, 2024

No incidents reported.

Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Resolved - This incident has been resolved.
Jun 12, 17:21 CEST
Monitoring - Dear Customer,
The issue has been resolved. Currently, all data since 10:00 AM (UTC) is being recovered and should be visible shortly.
Thank you for your patience.

Jun 11, 15:21 CEST
Identified - Dear customer,

Due to a technical issue, Instant Insights reporting tool in EMP and EBC has not been displaying current data since 10:00 UTC.
Our team is actively investigating this problem and endeavoring to resolve it.
We will provide you with updates on our progress.
We apologize for the inconvenience.

Jun 11, 15:09 CEST